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I have been trying to connect my maestro but no success. Maestro is not showing up as a selection to connect to on my WIFI. Please help!
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Technical Support posted 8 months ago Admin
Hi Brad!
Sometimes, I turn my wifi on and off a couple times and then the wifi appears. Is the light blue on your maestro box?
Rarely we do have hardware issues with boxes where we would need to ship you a new one, but our RMA/return rates have been quite low overall.
Please make a support ticket, or I recommend attending office hours! They can help walk you through steps to diagnose your issue.
https://maestrodmx.freshdesk.com/support/solutions/articles/153000072379-live-office-hour-schedule
Hope it ends up being something small/easy!
- Gabby
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