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Whenever I try to open up a new problem ticket at https://maestrodmx.freshdesk.com/support/tickets, I get the following error:
We are sorry. You have been restricted from accessing this helpdesk page.
I have signed up and logged in (as you can tell from being able to post here). Is there something else I need to do?
I have a hardware issue that I need to resolve.
Thanks!
0 Votes
3 Comments
Justin Love posted 10 months ago Admin
Freshdesk has fixed the issue, ticket away!
0 Votes
Justin Love posted 10 months ago Admin
I've confirmed that the Ticketing system is broken. I've reached out to Freshdesk for support and a fix. For now use the Forum to report issues.
Warm regards,
Justin
0 Votes
Justin Love posted 10 months ago Admin
Looking into this and will get back to you.
1 Votes
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