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Had three shows now where Maestro is losing audio input and thus all functionality. Tried multiple cables. This issue is intermittant. it will test fine then have issues on site. please push an update this is a serious issue.
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2 Comments
Technical Support posted about 2 months ago Admin
https://maestrodmx.freshdesk.com/support/tickets/new
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Technical Support posted about 2 months ago Admin
Hi there,
Please make a support ticket: this isn't enough information for us to determine what the issue is, and since this is the first we've heard of it, it may not even be a software thing (could be hardware even?). We need to make sure there isn't something else environmental happening... and we might need to do an RMA and send you a new unit if we can't figure out the issue.
Sorry for the hassle!
- Gabby
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