No Patterns found

Posted 8 months ago by Theo Brandt

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Theo Brandt

Hello there, I got a problem with my pattern folder. In my Pattern folder should be the standart patterns from MaestroDMX but mine says "no items". I tryed to fix that by reseting the MaestroDMX device but it didn't worked. (I got the latest update V 1.4) Without Patterns I can't create Cues. A fix for this problem would be great.

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Christian Haubitz-Reinke posted 6 months ago

Problem solved. This would be a cache problem. You have to clear the browser cache after update!
I have noticed, that the menu don't show backup/restore, too. After a cache reset and reload the page, menu seems to be ok and the patterns are also there.

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Christian Haubitz-Reinke posted 6 months ago

I have the same Problem. Recently updated to 1.4.1, now my Cues are running, but i can't edit them nor make new ones, because the pattern folders are empty.

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Technical Support posted 8 months ago Admin

Hi Theo!


Sorry this is occuring, we haven't heard of this before!  Could you please make a support ticket so we can track this?  I would recommend doing a full factory reset of your box as a first step.


Hope we can help you solve this!


Gabby

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