General FAQ

How is this different from sound-active modes on existing DMX lights?

MaestroDMX is an intelligent lighting system that understands how music is structured and creates lighting designs that are not just based on the loudest sound in the music. In addition, MaestroDMX creates synchronized light shows across all of your lighting fixtures. Built-in sound-active effects in light fixtures are standalone and do not communicate with other fixtures or only with fixtures made by the same company, e.g., Chauvet.

How is MaestroDMX different from Soundswitch or Rekordbox?

MaestroDMX works in real-time from an audio feed, needing no PC-based software, pre-analysis of the music, or complicated setup. Soundswitch and Rekordbox require difficult-to-learn software and a predetermined tempo or beat grid to function.

As a DJ, I use a Denon/Pioneer/Serato Controller for my music. How will this connect to my controller during events?

Connect an audio output from your DJ controller to MaestroDMX’s RCA audio input. If you don’t have an extra audio output, you can pick up an audio splitter and RCA adapter from your local music store or order them online.

As a Musician, how do I get audio into MaestroDMX?

For musicians, there are many ways to feed live audio into MaestroDMX. If you use a mixing board, you can run an audio output directly from the board into MaestroDMX’s RCA audio input. MaestroDMX works best with a direct audio feed from a mixer. MaestroDMX doesn't require a balanced audio feed, but if you want one, you can connect a third-party USB audio interface with a balanced XLR to MaestroDMX.

Will MaestroDMX work with moving head fixtures?

Yes! You can also set boundaries in the web app to limit the range of movement, and you can set up triggers if you want pre-set effects, e.g., have all the lights move to one position and freeze.

Does MaestroDMX include a DMX fixture library?

Yes! MaestroDMX will ship with a fixture library featuring the most popular DMX fixtures. You can also manually add any fixtures that aren’t in the library. We will continue to add new fixtures to the library in regular free updates.

I need to trigger different looks and feels for weddings and corporate events throughout the night. How will this work with MaestroDMX?

Yes, it is easy to set up different cues in MaestroDMX. Each cue can be a music-reactive cue or a static look. You can add subtle motion effects to the static cues if desired, e.g., slow fades or pulsing.

How many lights can I control with MaestroDMX?

MaestroDMX can control one Universe of DMX lights, or 512 channels. A future release will give the option to output multiple Universes over ArtNet.

Do you provide software updates?

Yes! We will continue to improve MaestroDMX and offer upgrades via free software updates.

Does MaestroDMX work with wireless DMX?

Yes, MaestroDMX is compatible with any wireless DMX system.

Does MaestroDMX support fixture groups?

Yes, you can define a Primary, Secondary, and Tertiary zone in MaestroDMX, e.g., you can have a Secondary zone with static, always on lights on the performer(s.)

Can MaestroDMX be used without internet?

Yes, MaestroDMX serves up its own web app without the need for an internet connection. After MaestroDMX is configured with the web app, it can run independently, although some users will want to use the web app for triggering specific behaviors. You can also trigger behaviors in MaestroDMX using a MIDI controller.

What is the warranty and return policy for MaestroDMX?

1 year. There is a 30-day money-back guarantee.