Troubleshooting Audio Input

There are some common issues that can cause trouble when trying to connect your music to MaestroDMX. Here are some things to try.

Issue: No audio is coming into MaestroDMX

• Check that your audio source is playing (mixer, laptop etc)

• Try a different RCA cable

• Confirm that your audio input on the Audio page is running in the green zone

Issue: I am not playing music, however MaestroDMX registers a non zero audio input level

• Check that your cable is plugged into MaestroDMX AND your audio source on the other side. A ‘hanging’ cable will produce noise.

• Avoid a groundloop issue by running audio from a different source than the power for MaestroDMX. For instance running audio and power from your laptop can cause noise issues

Issue: I am having noise on the input still

• Check that your audio source is not producing a noisy signal

• Contact www.maestrodmx.com/support