Some common issues can cause trouble when trying to connect your music to MaestroDMX. Here are some things to try.
Issue: No audio is coming into MaestroDMX
Check that your audio source is playing (mixer, laptop etc)
Try a different RCA cable
Confirm that your audio input on the Audio page is running in the green zone
Issue: I am not playing music, however, MaestroDMX registers a non-zero audio input level
Check that your cable is plugged into MaestroDMX AND your audio source on the other side. A ‘hanging’ cable will produce noise.
Avoid a ground-loop issue by running audio from a different source than the power for MaestroDMX. For instance, running audio and power from your laptop can cause noise issues
Issue: I am still having noise on the input
Check that your audio source is not producing a noisy signal
Contact www.maestrodmx.com/support
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