How To Update MaestroDMX Software

To ensure your MaestroDMX stays up to date and takes advantage of the latest features and improvements, follow these steps to update the software:

1.  Download Software:

• Visit maestrodmx.com/pages/support from a computer to download the most current software package for MaestroDMX.

• Save the downloaded software package to a USB stick for easy transfer.

• IMPORTANT: The USB stick must be formatted to FAT32.

• WARNING: Some users have reported having issues with larger USB stick (>32GB)

2. Insert USB Stick:

• Insert the USB stick containing the software bundle into an available USB port on your MaestroDMX device.

• IMPORTANT: The USB WiFi dongle must be plugged in during the software update process to ensure MaestroDMX enables the USB WiFi dongle

3. Restart MaestroDMX:

• Turn off the MaestroDMX unit by unplugging it from power and wait 5-10 seconds.

• Power up the MaestroDMX unit by plugging the power back in.

• Allow a few minutes for the software to load. During this time, observe the indicator light on your MaestroDMX.

• First the light will turn RED then a WHITE blinking light indicates that the software is loading.

• WARNING: DO NOT UNPLUG THE POWER DURING THE UPDATE!

4. Successful Update:

• Once the indicator light turns BLUE (or GREEN if it is receiving audio), it signifies that the software update is complete and successful.

5. Remove USB:

• Unplug the USB stick from the MaestroDMX unit.

6. Verify:

• Open the MaestroDMX Web App in a new browser window and verify that the software did update. Check via the ‘System’ -> ‘System Info’ page. 

NOTE: Please open the MaestroDMX Web App in a new browser window after updating the software to avoid caching issues.

Now, you can enjoy your MaestroDMX with the latest software update, benefiting from improved functionality and features.